78% of CX teams that tested us use it today
“Our vendors dashboards barely touched the sides. We now have visibility and integrated KPIs on all voice, network and edge events enabling us to proactive identify issues before they become customer and agent impacting”.
North American Healthcare Voice Operations
Actionable insights,
Provide your business users the tools and visibility to fully immerse, focus and energize management of their CX environment
 |
Ensure CX is working as designed across all channels |
 |
Enable real time insights of operational performance and underlying technology |
 |
Enhance decision making, boost productivity and improve quality. |
Provide your business users the tools and visibility to fully immerse, focus and energize management of their CX environment
Ensure CX is working as designed across all channels
Enable real time insights of operational performance and underlying technology
Enhance decision making, boost productivity and improve quality.
GO BEYOND CURRENT LIMITATIONS
AND GET TRUE CX OBSERVABILITY
Automated
reporting &
notifications
Drag and
drop builder.
No code
Real time
agent
metrics
Designed for
the business
user
We don’t
charge per
agent
Does your current testing partner really help you achieve flow?
- View live CX operations at both the global and local level
- Integrate with virtually all existing CX platforms and back-office systems
- Remove the need for expensive and lengthy installations and services charges
- No more software licensing fees
WHAT’S NEXT?
