Flow and self service across all your
CX and UC platforms. Why pay for
what you don’t use?
Unmatched functionality
The only platform offering end-to-end visibility for any agent on any UC platform, in over 100 languages. Whether global or hybrid, OI provides unmatched insights from first contact to resolution.
Create unified
flow
Seamless integration across all CX & UC platforms, providing continuous feedback to optimize both customer and agent experiences - without silos or blind spots.
Pay only for what you use
A true consumption-based model which delivers flexible, usage-based pricing that aligns spend directly with business demand.
“It was an easy decision. No more professional services fees. The support is exemplary. There’s nothing now we can’t do”.
Public Healthcare Leader
From mid-sized companies to Fortune 500s, forward-looking CX teams switch to FlowState CX to improve and assure their customer experience.
verb
/ fləʊ steɪt /
Providing business users, the tools and visibility to fully immerse, focus and energize management of their CX environments.